Refund Policy

Last updated: September 12, 2025

Introduction

This Refund Policy explains the circumstances under which refunds may be available for Seedream4 services and purchases.

Subscription Refunds

We offer refunds for subscription services under specific conditions:

• Request must be made within 3 days of purchase
• Usage must be 200 or fewer credits
• First-time subscribers only

Response Time Commitment

We commit to responding to all refund requests within 3 business days.

Subscription Management

You can manage or cancel your subscription anytime through the Customer Portal accessible from your user dashboard.

Credit Purchases

All credit purchases are final and non-refundable.

Contact

For refund requests, contact us at [email protected]